Our Services
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What we do to help

Becoming a Victim of Crime or experiencing a traumatic event can be a life-changing experience. No crime of event is too small or insignificant and each person will react differently to a crime or traumatic event.

We have found that sometimes it helps to speak with someone who understands what you are going through and the most valuable service our Volunteers provide is to listen.

By listening we can understand the full impact a crime or event has had on an individual and what steps they can take to recover.

Some examples of the types of crimes/traumatic incidents that victims or family members supported by Victim Assistance have experienced:

Homicide, Manslaughter, Death from Dangerous driving, Rape/Sexual Assault, Domestic Violence, Assault, Theft, Robbery, Burglary, Road Traffic Accidents, Human Trafficking, Bullying/Bullying in the Workplace/Cyber Bullying, Internet Scams, Criminal Damage, Housing Issues, Neighbour disputes, Harassment, Accidental Death, General enquiries re Garda/Court, Barring orders.

To view some of the practical services we provide please click on the “learn more” button


How to get help

Call us on our Freephone No:

1800 277 477

If we can’t respond immediately, please leave a message and one of our team of Volunteers will contact you shortly.

Or you can send us a message on our Contact Form and we’ll get back to you as soon as possible.


What we do

Our Services

text or call back

It could not be easier to contact us. Simply, ring 1800 277 477 and if busy, leave a voicemail or text the number requesting a call back. If there is a convenient time for you to be contacted, please say so in your message. Where possible we try to reply to all queries within 24 hours.
You may also ring our National Office at 094 9000251 or email with your query in confidence.


Attending Court as a victim or a witness can be traumatic and not an enjoyable experience. We liaise with other organisations and can provide a court accompaniment service which helps people cope with their visit. The layout of the court and the procedures involved are explained and the victim is accompanied throughout the day. (Please note, this service should be requested as soon as the court appearance date becomes available to facilitate our volunteers availability)     

home visits

On many occasions, we find that when speaking with victims, they may like to speak with someone face to face. A visit may be arranged which may take place at the victim’s home or another public place at a mutually convenient time. If such a visit is arranged, our visitors will travel always in pairs.

liason with other agencies

Some people may find the experience of becoming a victim of crime or experiencing a traumatic event overwhelming. Should the need arise and with the permission of the victim, our volunteers may liaise with other bodies on their behalf. 


On occasion, we may be aware of another organisation that may be in a better position to help you recover from your ordeal. We would refer you on to such an organisation only after consulting with you and only with your permission.

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